Find starting points for questions about purchases, service agreements, debt, product issues and consumer complaints.
Explore consumer law
Use these subjects to narrow down your question. This publication is organized around practical issues, with links to the laws and official resources relevant to the topic.
Consumer contractsDebt and collectionsVehicle purchasesService disputesComplaint options
What records matter in a consumer dispute?
Begin by identifying the issue, the documents and dates involved, and which authority or legal process may apply. Different circumstances may call for different rules. The materials below provide a reliable starting point for further reading.
Where to find current information
These independent official and public-interest resources are provided for further research. They are not endorsements of this publication.
Legal information, not legal advice. This site is independent and is not operated by the Government of Nova Scotia or a court. Rules, forms and deadlines may change. Use the official sources and obtain advice about your own situation when necessary.